Guiding Star Southwest - El Paso Branch

1411 Montana Ave, El Paso, TX 79902, United States
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Guiding Star Southwest - El Paso Branch
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Ce
Review №1

Amazing lactation services! I have been seeing Luz to help my newborn and I during our breastfeeding journey and she has provided so much help AND hope to keep pursuing breastfeeding even amidst the challenges during this first month!I would 100% recommend this program to expecting and new mommas looking for pregnancy/lactation help!

Re
Review №2

Absolutely love this place! They treated me so wonderfully. Everyone was so helpful during my entire pregnancy and even after my baby was born.My husband and I enjoyed all the classes we took. Our instructors were amazing at what they teach and the information given to us has been exactly what we needed during the pregnancy and postpartum.Would definitely recommend anyone who is pregnant and trying to navigate through all the chaos to go to Guiding Star!

la
Review №3

As someone with anxiety and extreme paranoia I’m so glad I found this place. Not only did my councilor Dariana help me see the bright side of pregnancy, she makes me feel so cared about, and heard. The environment in this facility is not like a clinic but a safe and warm cabin. So many free gifts, advice, and classes! Wow. Thank you guiding Star. You all are making my journey enjoyable and stress free ! ❤️

ga
Review №4

Having found out I was pregnant for the first time, I was very excited and came to Guiding Star for help. They were very attentive and understanding to every thing I had to say as well as any questions I had. Unfortunately, I miscarried a few weeks after going but even then, the women there helped me grieve properly and gave me a feeling of comfort and knowing that I wasnt alone helped me immensely. I recommend this place for first time or even fifth time moms, everyone there is always ready to help.

Ja
Review №5

I was at the hospital and needed to rest. Martha Rico wanted me to sign the adoption paperwork. I was trying to sleep, when i got a clothes donation she kept the bag & gave me one of the old bags of clothes that dont fit. I would be grateful if they could understand my pain. It would show me self-love again. It was chaos,Martha Rico. The way of talking to me was pushing things by threatening me... saying I couldnt be a mother to my son look at me. Look at how you look. Meaning I am fat n diabetic. Martha also tries to make me look horrible by going back and telling the adoption parents things, and i wasnt signing the paperwork. All I can say is that words can hurt. I just stay determined in the negative. I still went forward with the adoption. I believe my blessing was for me. I cant go back here now. I am afraid of the, attitude, and behavior issues. I hope that if I do adoption or need care, I go to better care. I also stayed in Lilly Pad without heater. It caused me a lung infection and stomach infection. Eventually, I got my apartment getting better every day. I just stay positive. My apartment was funded by another agency, meaning not them. They dont have everything they promise. They spent money on furniture, and not the mothers or groceries was tough to ask for. I eventually was driving myself. I dont want to get put down and shame by elders its not my thing. I like peaceful old people. My needs were put last. This place is full of piety mind games. Its childish, conveying, manipulated by greedy, lies, jealousy, and envy. God bless the souls who pass by here and never leave the spirits who linger because their business is unfinished. Its all in the vibes. Some people just dont have any. Good spirits ✨️

Ja
Review №6

Guiding star is amazing, been seeing them since 12 weeks & I’m currently 29 weeks. They offer a lot of resources for first time mom, with them, I was able to do pregnancy classes, get a doula and do birthing classes. Along with that, you get diapers and wipes for free. Also their technology is amazing for seeing baby in 3D/4D and they offer Hello baby packages which is definitely worth it!Very friendly and nice staff!

De
Review №7

Guiding star is a great place. Every staff member here is absolutely amazing and has been very supportive throughout my journey here with them. A comfortable safe place, with no judgement involved. I recommend this place to anyone that is pregnant and would like a counselor to talk to or any other type of support you may need throughout your pregnancy.

Le
Review №8

I’m so blessed to be able to come here to see my little one and they are so full of love and positivity! I even love all the pregnancy classes and more can’t wait to have more classes and ultrasounds here. They really are a blessing! -Lexii

ad
Review №9

I absolutely love coming here they are so helpful. All the staff here is amazing!! They have been giving the best guidance throughout my pregnancy!

Tr
Review №10

Sadly they will EMBARRASS you with the most disrespectful comments and letting everyone know you’re pregnant without consulting you first. It’s horrible what they did to me- if you want the free diapers and do not want to be posted on social media with your face in it, that’s not an option (even if you tell them to not post you). They will share information about you in front of the entire clinic, with no sort of HIPPA protocol. I am a first time mother and having a miscarriage last year and having to deal with my private information being thrown out for everyone in the office to hear is completely unacceptable and humiliating. As I call to ask what they were thinking, I was gaslighted by the director of operations. She is telling me that it is a public place which makes it okay- not cool. But I guess thank you for making my pregnancy an open conversation for all of El Paso to see. I guess I don’t need to make an announcement anymore, thank you for taking that away from me! ❤️ and by the way, this picture is not just the back of my head lol

Ca
Review №11

I love the amazing experience with all the ladies as well as the classes they offer! I would recommend them to every expecting mother! Thank you all for making every experience so personal💗

Lo
Review №12

Amazing Experience with me and my Partner, were both Military and they fully supported and outdid our expectations when it comes to ultrasounds,classes & etc. 10/10 Recommend to anybody not only Military.

Da
Review №13

Just came in for a doula consultation and all the staff greeted me in such a friendly manner! Being that this is my first pregnancy, I was so amazed at how many resources this place has to offer and can’t wait to work with them through my trimesters!

Sa
Review №14

The councilor was very nice she was very helpful in giving me tips and info on the classes they provide. I would recommend coming here to know more about pregnancy and the baby.

Jo
Review №15

Excellent service, clean facilities and superb staff. Thank you for making me feel comfortable from beginning to end. I appreciate the entire staff and all that you do for the community and would most certainly recommend Guiding Star to anyone seeking Womens Healthcare!😘

Ka
Review №16

It was my first time here and my husband and I had the best experience! I felt so comfortable and was content to see my first baby in the ultrasound. Everyone there is sweet, they answered every question we had.

D
Review №17

Made my wife feel so safe and welcome. Highly recommend to anyone pregnant or who’s a new parent.

Al
Review №18

First time coming here with my wife. Everyone was very helpful and attentive to our questions and concerns concerning our first pregnancy.

Ti
Review №19

Brought my son and his gf here and everyone was so nice and respectful except for the lady at the front desk she was rude. I would’ve given 5 stars if it wasn’t for her being rude. I don’t know how she still even has a job smh. Other that lady I had a very great experience !

Ni
Review №20

I’m excited to know how far along the baby is! This place is the best excellent staff members!!

Br
Review №21

The ladies here have been nothing but sweet, informative, comforting and helpful for my first pregnancy. thank you!

Ve
Review №22

This organization comes to Horizon and delivers diapers, wipies, etcWe’re so blessed to have you Guiding Star!Thank you for caring so much about our babies

Pe
Review №23

Amazing service would recommend for many to come very respectful, very professional made our day.🐻

Su
Review №24

Wonderful tactics! They are extremely sweet, sneaky, and knowledgeable about how to attract vulnerable women and ensure that they cannot pursue abortions. Top boss Mark Cavaliere is a pro-life HERO!!! Keep up the great work, guys!

Li
Review №25

The most amazing Well Womens Healthcare Team I have ever met. So helpful in every way. Made my family feel safe, supported and covered with resources. I recommend to any woman who is pregnant or thinks she may be pregnant.

Br
Review №26

Very good experience!! Very warming in the room a lot of extras and a lot of pictures.Definitely recommend!

sa
Review №27

Martha & the staff were very friendly & made our experience amazing. They gave us some goodies for baby on the way, they treat you with much care. Recommend you to stop by!

La
Review №28

The staff here are absolutely incredible and very welcoming. I loved it. As a woman experiencing a first time pregnancy, this place was beautiful and comforting. No judgement. No rushing. And no stress. I also did my Ultrasound here and the woman who performed it was VERY informative and gentle - I was so happy and emotional with this overall experience I would recommend it to anyone who needs help and guidance with their pregnancy. At the end, they gave me a gift basket filled with cute and resourceful goodies and walked me out, congratulating me as I left. This place is perfect. 🤍

Ev
Review №29

So sweet and such a positive environment. I was super nervous going in but they made sure that I was comfortable and had everything I needed. I’m going to have my very first child and I have never felt so reassured and ready for anything until now❤️

St
Review №30

Guiding star ⭐️ HeyI can’t thank enough for helping me out . I’m currently without insurance and I went in for a ultra sound. my experience here was a 100% satisfaction .! They went above and beyond the staff there made me feel so welcomed and loved. They gave me so much information and also sent me home with my own ultra sound pictures and gift basket for my baby. I signed up for classes also for free. They also offer counseling whenever you made need. The best part was how easy and comforting all the employees made me feel the moment I called for questions till the moment I left the office. I would recommend all the mommy’s To check out this place you won’t regret it ❤️🤰🏻.

Di
Review №31

Best place ever! They make you feel so welcomed and comfortable. Sweetest ladys Ive ever met

Da
Review №32

I had so much anxiety going to this appointment, and all the staff and nurses made me feel so comfortable. They offered so many programs and services that can be so much help for the community. Left with sonogram pictures and a bag full of little essentials that I may need. Highly recommended, Thank you so much!

We
Review №33

Very informative & helpful during the pregnancy process.

Va
Review №34

This place blew my expectations. I was feeling nervous and the staff was very friendly and welcoming. They provided me with all the information necessary to get my pregnancy started on the right track. Very grateful!

IR
Review №35

I took a class [Healthy Cycle Healthy You] with Jane She is really knowledgeable cant wait for the next class i have with her. Also curbside pick is so easy and fast the ladys are great there. They really do help you out. You guys rock!!! 🌟

br
Review №36

I really enjoyed the experience, I have never been greeted amazingly. I was shocked and was suprised with smacks,greeting a GIFT BOX,and to see my tiny little baby. I also got lots of information here than I ever have about the baby.

Je
Review №37

Glad to know women and mums have a place to turn to when in need. I spoke to a lady who works here when I took my daughter to the pediatrician. Even mentioned a man cave for Fathers. I will definitely recommend this place. And will be going to some parenting classes

Ka
Review №38

Im so fortunate to have found this place! Not only are they extremely informative, they are so welcoming and comforting. My experience here was one of the best Ive ever had. The services they offer and at no cost. You really cant find a better place locally.

Ge
Review №39

Pathetic, they dont even know which days there open.Call the front desk...The useless lady sent out class sign up forms just for the day of the class say its canceled lol(they didnt even call to tell me I had to call to ask)Only go there if you have no other option.Just like a lot of non profit organizations only go if you have 0 other options

Ka
Review №40

Great services love the doula there

Bo
Review №41

Amazing, thank you for all the help

Fe
Review №42

Very professional and welcoming love it

Da
Review №43

I went 12/5/19 and I was positive pregnant had the most beautiful experience everyone so nice and helpful but lost my baby in a car accident, now I am going again to see if I m pregnant which I know I am cuz I did it at home. Same person but not sure to tell him our relationship is different

Sa
Review №44

Amazing staff, lovely people. Treated me and my wife very kindly.God bless this place!

Ca
Review №45

I felt so welcomed when I came here, everyone is so nice and caring, they give you all the information you need, and help you as much as they can, highly recommend coming here! I would give it more stars if possible!

Fa
Review №46

The nicest woman I have ever talked to! I need some answers and I got them within an hour just by phone call! The best place I’ve been to so far in El Paso. Highly recommend!

Jo
Review №47

Wonderful experience. Lovely staff, very nice. Highly recommend

Ma
Review №48

They really do help you in anything that you need

Ha
Review №49

When I first went they were so nice and understanding.. I recommend going there as a first time mom or not they are so lovely and kind people

Cr
Review №50

Absolutely loved my visit. Such friendly, warm welcomes, and very informative information. Thank you all for making my 1st visit beautiful.

No
Review №51

I absolutely had the best experience at guiding star! They were super sweet and answered any questions that I had I will definitely be visiting again!

Ma
Review №52

My wife has had multiple ultrasounds here with several pregnancies and always has had a great experience!

Br
Review №53

Great experience, staff was nice and kind all questions answered.

Am
Review №54

Friendly staffExcellent resources

Je
Review №55

It is a great place to volunteer. I loved how kind the staff was to the women that went in seeking services.

A
Review №56

Amazing staff. They are ready to answer all questions and support any decision youd make. Calming atmosphere.

Lo
Review №57

Thank you for always making our experience a happy one!

St
Review №58

This place is wonderful from when you walk in to the exam room the ladies were so nice best of all the services are free!

gi
Review №59

Honestly made me feel so welcomed and safe! 10/10!! thank y’all for being so kind❤️

Ga
Review №60

Love how comfortable and welcoming the staff make you feel very friendly

Co
Review №61

I got the best, most supportive help here. They are honest about everything. Thank you so much!

Jo
Review №62

As soon as you walk in the people here are so nice and accepting and open and warm and make themselves available to whatever you need.

Pa
Review №63

Very friendly staff, make you feel secure. They give you a lot of support

Al
Review №64

I called the number they have here and the lady answered and said I had the wrong number and proceeded to give me a number which was the same I had called.. I called again and she said they werent located in el paso that Id have to call them and hung up .. :(

Ca
Review №65

This place is a blessing. They really care for all pregnant women.

Br
Review №66

Love the Christian environment. God totally led me here 🥰

Ne
Review №67

Sweetest people ever❤️ Recommend to everyone!

Na
Review №68

Very kind and professional staff and a very comfortable environment

Ra
Review №69

Amazing place!

El
Review №70

The ladies here really care about women. All services are free.

Ma
Review №71

Very nice and caring people!!!

Da
Review №72

Unprofessional

Am
Review №73

Life changing ❤️

An
Review №74

Good good ;)

Ja
Review №75

It is a place that supports all mothers and their babies. They have helped me a lot, giving me the necessary information, supporting and guiding the steps of each stage of my pregnancy. People highly specialized in each area. And they motivate me to move forward with the strength necessary to be a great mom. In addition, they give away diapers and if you are low-income they even provide things you need for your baby.

Ka
Review №76

Im going to be a mother for the second time. I thought I was just coming to have an ultrasound. But I left super happy. Because not only was I able to see my baby ♥️ they also gave me a lot of information!! ️ I recommend it to 💯 it is the best place I have ever been to!!

Va
Review №77

THEY REFUSED TO HELP ME WHEN I EXPLAINED TO THEM THAT I HAD JUST 2 days since I found out that I am pregnant and they want to send me somewhere else VERY UNPROFESSIONAL they just give ultrasounds to those who want I DO NOT RECOMMEND IT

Jo
Review №78

I loved the experience! The information is very clear! And all the girls are very kind!

Li
Review №79

It is the best place a woman can find. They will help you the best they can. Come closer really help the woman a lot. I am very grateful to everyone here. All their services are free.. from pregnancy tests, ultrasound.

Pa
Review №80

Excellent attention in general. Thank you all for your help, very good information.

Ed
Review №81

Excellent attention and service to women!

Information
8 Photos
81 Comments
4.7 Rating
  • Address:1411 Montana Ave, El Paso, TX 79902, United States
  • Site:https://guidingstarsouthwest.org/
  • Phone:+1 915-544-9600
Categories
  • Family planning center
Working hours
  • Monday:9 AM–5 PM
  • Tuesday:9 AM–5 PM
  • Wednesday:9 AM–5 PM
  • Thursday:9 AM–5 PM
  • Friday:9 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Children
  • Nursing room:Yes
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